Your privacy matters to Zyniti. Here is how we collect, use, protect, and manage user data.

1. Who We Are

Zyniti Solutions is a digital services company providing websites, domains, hosting, cPanel setup, email services, digital marketing, branding, design, automation, business tools, and related support. For privacy questions, you can contact us at info@zyniti.com.

2. Information We Collect

We may collect information directly from you when you fill a form, create an account, generate an invoice, request hosting or domain services, upload files, subscribe to newsletters, contact support, send us email, communicate on WhatsApp, or pay an invoice.

• Identity and contact data, such as name, email address, phone number, company name, designation, billing details, and address.
• Account data, such as registration details, login email, password authentication data, OTP verification status, and account activity.
• Service data, such as project requirements, selected packages, domain names, hosting plans, cPanel details, renewal dates, support requests, notes, and service history.
• Invoice and billing data, such as invoice details, client details, amounts, currency, payment status, payment screenshots, transaction references, and renewal records.
• Communication data, such as contact form submissions, email messages, newsletter subscriptions, customer update emails, support messages, and feedback.
• Uploaded or generated content, such as company logos, invoice logos, portfolio material, review logos, files processed through tools, and information entered into free website tools.
• Technical data, such as IP address, browser type, device type, operating system, pages visited, time spent on pages, referral source, cookies, and basic server logs.

3. Information We Do Not Intentionally Collect

We do not intentionally ask for highly sensitive personal information unless it is required for a specific service and you choose to provide it. Please do not submit national identity numbers, private banking passwords, card PINs, confidential personal documents, or unrelated sensitive data through forms or email.

If you send sensitive information by mistake, contact us so we can review and remove it where reasonably possible.

4. How We Use Your Information

Zyniti uses collected information for legitimate business and service purposes, including:

• Responding to inquiries, quote requests, support messages, and contact form submissions.
• Creating, managing, and verifying user accounts, OTPs, login activity, and password recovery requests.
• Preparing invoices, sending payment updates, confirming payments, and maintaining billing records.
• Registering domains, setting up hosting, creating cPanel accounts, configuring email, and managing renewals.
• Delivering design, development, marketing, automation, hosting, and consulting services.
• Sending service updates, renewal reminders, cPanel details, invoice emails, payment confirmations, and support replies.
• Sending newsletters, offers, and marketing updates where you subscribe or where legally permitted.
• Improving website performance, user experience, tools, security, analytics, and service quality.
• Preventing fraud, abuse, spam, unauthorized access, illegal use, and policy violations.
• Complying with legal, tax, accounting, dispute, audit, or regulatory obligations.

5. Free Tools and Generated Data

Our website may offer free tools such as invoice generation, business name generation, file tools, image tools, and similar utilities. When you use these tools, we may process the information you enter so the tool can work.

If you are not logged in, some tool data may remain in your browser or may be used only to generate the requested output. If you create an account or choose to save data, we may store your generated invoices or related records so you can view, edit, download, or manage them later.

If a tool collects your email for newsletter or follow-up purposes, we will use it according to this policy and you may request removal or unsubscribe from marketing messages.

6. Cookies, Logs, and Analytics

Our website may use cookies, local browser storage, server logs, and analytics-style technologies to operate the website, remember preferences, support account sessions, improve performance, understand traffic, and protect against abuse.

You can disable cookies in your browser settings, but some website features, login sessions, forms, or tools may not work properly without them.

7. When We Share Information

We do not sell your personal information. We may share necessary information only when required to provide services, operate the website, protect our business, or comply with obligations.

• Domain registrars, hosting providers, DNS providers, email providers, SSL providers, and technical service partners.
• Payment, banking, wallet, accounting, invoicing, or verification channels used to confirm and manage payments.
• Email delivery, newsletter, support, analytics, security, storage, backup, and website infrastructure providers.
• Team members, contractors, developers, designers, support staff, or marketing specialists working on your project.
• Legal, tax, accounting, dispute-resolution, compliance, or government authorities when required by law or to protect rights.

We require service partners and internal users to access only the information needed for their role or service task.

8. How We Protect Data

We use reasonable safeguards to protect information, including controlled admin access, authentication, server-side protections, careful handling of credentials, restricted file access where practical, and internal procedures for handling client information.

No website, server, email account, hosting service, or internet transmission is completely secure. You are responsible for protecting your own passwords, email accounts, devices, cPanel credentials, and payment proofs. Do not share passwords through insecure channels unless required and agreed for service setup.

9. Data Retention

We keep personal information only as long as reasonably needed for the purpose it was collected, including service delivery, account access, invoices, renewals, support, legal records, tax records, fraud prevention, backups, and dispute handling.

Some records, such as invoices, payment confirmations, domain/hosting renewal history, and service agreements, may be kept for business, legal, accounting, or compliance reasons even after a project ends. Data in backups may take additional time to fully expire.

10. Your Choices and Requests

You may contact us to request access, correction, update, deletion, or review of eligible personal information. You may also unsubscribe from marketing emails or ask us to stop non-essential promotional communication.

We may need to verify your identity before processing requests. Some requests may be limited if data is required for active services, legal obligations, billing records, dispute prevention, fraud prevention, security, or legitimate business needs.

11. Marketing and Newsletters

If you subscribe to our newsletter, generate a free tool output with an email, contact us for services, or become a client, we may send useful updates, offers, renewal reminders, service notices, or marketing messages. You can unsubscribe from promotional messages or request removal by contacting info@zyniti.com.

Important service messages, invoice messages, hosting notices, payment confirmations, security messages, and renewal reminders may still be sent when needed to manage your services.

12. Third-Party Links and Services

Our website may link to third-party websites, tools, payment channels, social platforms, maps, registrars, hosting services, or external resources. Those third parties have their own privacy practices. Zyniti is not responsible for third-party websites or services that we do not control.

13. Children's Privacy

Our website and services are intended for business users, clients, and general adult website visitors. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us so we can review and remove it where appropriate.

14. International Users and Data Transfers

Zyniti is based in Pakistan, but clients, tools, hosting providers, email services, analytics tools, or technical vendors may process information on servers located in other countries. By using our services, you understand that your data may be processed where our service providers operate.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect service changes, legal changes, security improvements, or operational updates. The latest version posted on this page will apply from the date shown above.

16. Contact Us

For privacy questions, data requests, unsubscribe requests, or concerns about how your information is handled, contact Zyniti at:

• Email: info@zyniti.com
• Phone: +92 323 2833936
• Address: Office # 454 ST 9, Sector 48/A Korangi 1/2 Karachi, Pakistan